To request a quotation for your desired product, simply click the "INQUIRE" button and complete the form with detailed information about your needs. Be as descriptive as possible, including specific product details, materials, finishes, preferences, questions, or concerns—we’re here to address them all. Consult our Materials & Finishes page to learn more about the available options. Each inquiry is handled personally, and we may reach out with follow-up questions to ensure our products are tailored to your exact requirements. For a faster process, include your phone number or call us directly using the contact numbers on our website. Once all details are confirmed, you’ll receive a personalized quotation along with a production deadline within 1-2 business days.
If you’re satisfied with the quotation and the value of our products and services, the ordering process begins with an advance payment (not in full), which starts the production timeline. Typically, we complete orders within 4-6 weeks, though this may vary based on the complexity and quantity of your order. During this period, you’re welcome to visit our workshop to witness the creation of your pieces—a truly remarkable experience. Once your products are finished, we’ll send photographs of each item as confirmation, signalling that they’re ready for delivery or pickup. We strive to make the process transparent and stress-free, often delivering and setting up the products at your location. On delivery day, the remaining balance is paid, and you become the proud owner of something truly special. We’d love to hear your feedback and encourage you to share your experience with friends and family.
